Airtel Digital TV Customer Care Numbers

Airtel Digital TV Customer Care Helpline Numbers:
Airtel DTH Toll Free Number: 18001028080 (from BSNL/MTNL Landline Phones)
Airtel DTH Customer Care Numbers:

North India0124 4448080East India033 44448080
West India020 44448080South India080 44448080

Airtel Digital TV is one of the popular DTH services in India but I’ve seen its customers suffering a big way when something goes wrong. And when this happens they don’t know who to contact on next level so I am writing this post about Airtel Digital TV Customer Care Numbers, toll free numbers, emails, area wise nodal officer contact details and other important ways to contact Airtel DTH and detailed info on grievance redressal system.

Airtel Digital TV Customer Care Numbers

When you (customer) has an issue, the first thing you should do is

  1. Contact the telephone support or Airtel Presence and lodge a complaint with them. While you do this, note down the complaint number / ticket number generated for your complaint.
  2. You can contact Airtel DTH support at their toll-free number 18001028080 from BSNL or MTNL landline phone; or Airtel Mobile users can call 12150. You may also email them at
    Other Airtel DTH Customer Care Numbers where you can lodge complaint are:
    North India: 0124 4448080 (Tolled)
    East India: 033 44448080 (Tolled)
    West India: 020 44448080 (Tolled)
    South India: 080 44448080 (Tolled)
  3. Now wait for few days and work with call center people to get your problem resolved. If you are not satisfied with the redressal at the call centre level then you can contact the Airtel Digital TV Nodal officers for your region as provided in the table below. You will need to provide them the ticket number issued by the call centre before they can help you further.

Nodal officers for Airtel Digital TV work from Monday to Friday between 9:30am to 6.30pm

Airtel Digital TV Nodal Officer Contact Details

S.NoName of the stateTelephone number of the nodal officerE-mail ID of the nodal officer
10Dadra & Nagar
11Daman &
23Jammu &
33Andaman &
  • G.Gopi Krishna says:

    Airtel Digital Tv ID. 3000104350 Call Number 9959827354

  • Is it the most popular service? They have a lousy customer service team which does not respond to complaints and disconnects with out hearing the customers problem. We have paid for the entire year…you can say robbed by Ariel and we have no service running!

  • my air card id 000077768604 customer id.

  • Ankit Vashisht says:

    my is 9876951894 please call me heelp me.

  • The
    Airtel toll Free no. mentioned above (1800-102-8080) is a chargeable no. that also more than 1 paise per second as per my experience.


  • toll free no 18001028080 is not at all free it is right.

  • I am customer of Airtel digital tv last 5 year.Regarding installation i.
    follow up with customer care last one months but instt is not done till.
    date.West Hub : 020 44448080 /18001028080 regulaty they always note the.
    complaint but no body turn up date & time, what a hope less service given.
    by airtel I do thing befoure purchase & I never suggest to any body alse in.

    Customer ID:3002120854
    mob No:9329755983

  • if a number begins with 1800 that means it is free no matter what..

    if you are dialing 1860 that would be chargeable..

    I know the above number is free but this number always remain busy

  • I think AIRTEL don't care for cmments.

  • Worst service by Airtel.. Please don't ever buy the DTH. Vishnuraju – 9972318601.

  • Castomer care bahut busy rahta h apna balence janana chahe to toll free no me lagta nhi h

  • sameer says:

    bhaiyo koi mat lena AIRTEL DTH. chor company he. mene 1 year ka pack liya tha time se 3 month pehle ki khatam kar diya. aur jab mene call karke pucha toh kehte hen mehanga ho gaya he yeh company ke rule hen. aur mujhse bola gaya tha ki 1 year tak aapka bilkul free he..!! aap sab ke samne he kitni frode company he.!

  • prasanna says:

    customer care response for past 5 registration waste for airtel…dont book online

  • parveen says:

    aaairtel worst customer care, worst services, big deductions ood Morning, I am Sadly saying that airtel has deducted me more 10
    times a big chunck of money, whenever i recharge with 50, 20. they
    deduct it without any notification and now by talking with me they
    totally rejected it and now harrassing me by sending messages of
    internet connection, i have 150 messages which they are sending again
    and again.9797560002

  • Ranita Ray says:

    Airtel sucks. Their customer service is non existent

  • HMSANGHVI says:


  • sher singh saini says:

    mare airtel dis tv probleam mobil no 9950219636 please co. me

  • MAN SINGH says:


    Today at 5:58 PM
    It is really sorry to point out that your customer service is very poor. I had made a complaint regarding STB functioning on dated 25.10.13 and it was attended on 26.10.13 under Happy code 238. STB was replaced and the problem still persists. The problem was reported today about 7a.m to your 121 officer on 12150. I also contacted your officer on 12150 at 5.11p.m to get the connection disconnected and the same was disconnected by him. There is about Rs 2300/- balance in my ADTV account. I request you to return back this amount by cheque/bank draft as I don’t want to be customer of ADTV any more for its poor service.
    Thanking you.
    Customer ID:3008700622
    R139B-1,Railway colony
    Shakurbasti, Delhi_110034

  • Sudipta Ghoshdas says:

    This is regarding the misbehavior meted out to me over phone by Airtel DTH TV Ranchi Office Employee Mr.Sudipto Dutta, cell no.9031006153.

    I received a call from his number at 4:30pm & he inquired about non recharge of my Digital TV. I requested to call me after 6 today or before 9 am tomorrow as during office hours I cannot take the call but this person was adamant & started misbehaving with me in a very rude language.

    I explained to him that the Airtel Digital TV connection was given to me under some scheme by Sony TV distributor & I did not purchase it, hence did not avail the service after the scheme period was over. But Mr.Sudipto Dutta started shouting at me that I am keeping an Airtel Property in my custody & threaten me with legal action. I disconnected my call I he was abusive to me & was talking loudly & was not at all ready to listen to me. But to my horror & sock this person again called me up from the same number & continued talking to me in the same violent manner!!!

    Such type of inappropriate behavior falls under harassment & punishable under law. Since he called me as a representative of Airtel Company hence I brought it to your notice & will also lodge police complaint if I get another call from this person.

    Hope this will be taken seriously & investigated thoroughly in your system as this is a very unprofessional & unethical behavior from an employee of a reputed company Like Air tel to customers should be stopped.

  • Faheem Ahmed says:

    Jaipur (Rajasthan)
    5th November, 2013.

    DTH Account ID No. 3013185428
    Registered Mobile No. 9829863786 ( Aircel)
    My recharging date is 5th Nov. 2013. But today morning my DTH connection was suspended and displayed Error Code: 6. I have recharged it by Rs. 220/- today at 03.15 Pm but now my connection is yet not activated.
    Sir, I am with my family is awaiting and my important TV programmes I.e. News and other are being missed. Please please please activate it immediately. Thanks.
    -Faheem Ahmed

  • Rafique Ahmed Khan says:

    ID3002870832, complaint no. 3459755 dt Nov 17, 2013, error B001 & all channel locked. No action taken yet. An immediate remedial anticipated please

  • FEBIN says:

    Thrissur ( Kerala)

    20th November, 2013.

    DTH Account ID No. 3010180810
    Registered Mobile No. 9961056212,

    Please contact this mob no : 00973 39609822, 00973 39197000

    e-Mail ID:

    I am recharged RS : 5500/- for one year plan (magnam plan Rs: 5500/-) on 18th Nov. 2013.But today (19th Nov.2013 morning my A/C balance showing RS: 214.68/- and validity showing 08 Jan 2014.My transaction Number is 95604.Please
    check my A/C and give me the details.
    I am with my family is awaiting the important reply. Please please please activate it immediately.


  • pushpa nair says:

    my custoumer id 3000740579 mob# 9823448843 your lousy customer service team which does not respond to
    complaints and disconnects with out hearing the customers problem pl. look into the matter. it is always busy opertor not picking the line.